About
Discovery & Strategy
Requirements gathering
Metrics/Analytics (existing experience)
Stakeholder & user interviews
Competitor analysis
Heuristic evaluation
Workshop facilitation
User research
Stakeholder & user interviews
Usability testing (existing experience)
Surveys
Experience journey mapping
Solution Design
Information architecture & site map
Task & user flows
Wireframes
Prototyping and interactions
Usability testing (concepts)
UX Writing
Design Implementation
Oversight of development
Design system & components
Design documentation & specs
Metrics/Analytics (post-launch)